| Address: | Visakhapatnam, Andhra Pradesh, 530017 |
I want to complain regarding the security deposit i made for installation of their service on 2nd may, 18. I got relocated to a different place during august, 19 end.
Till now i have done multiple follow-ups since july 2019, with them and they have not refunded the security deposit back to me nor took my box. No one even picks up the call when contacted customer care.
This is really disappointing that at the time of installation they did multiple follow-ups and resolved all issues. And now even after asking them to shift the services to the adjacent sector, they said that first, you have to terminate your existing services and then invite the new services in different sector.
Now they are not completing the process, even the device pick up wasn’t done from a week of asking to terminate the services.
Now i just have the agents mobile number who actually installed services at our place and requested him to proceed cancellation and refund my money. Presently even he is not responding to my calls properly.
Don't know what can be done in this regard. Highly disappointed. Was this information helpful? | 
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