Reliance Jio Infocomm — jio gigafiber money refund

Address:

Jaipur, Rajasthan

I'm vishal, resident of jaipur who applied for jio gigafibre connection for my home 4 months back. Despite knowing that my home doesn't fall under rfs area the jio executive accepted my connection request and did all formalities (Documents, adv. Deposit of rs.2500/- etc) and assured me of getting services within a week. After 1.5 months, making 1000s of calls here n there i was finally asked by the same executive to initiate refund process as my area comes under non rfs region (Height of stupidity) by calling on jio toll free number ([protected]). It's been 4 months now & i haven't got my refund. Everytime i call at toll free number, the customer executive ask me to be patient and wait for the confirmation call from jio regarding refund but i haven't recieved any confirmation call yet. It's going the same way for last few months & now it's an headache. I have all the necessary leads like connection number, cancelled req number etc. #helpme