Reliance Jio Infocomm — Jio internet connection not worki

Address:

110078

I have been using reliance jio sim for 6 months for my internet now. I even registered for jio prime and got my number recharged. But, the daily 1 gb fast network which was promised is not been provided to me anymore. It has been 1 month now since this problem has occured. I even called the customer care hundred times, even they were not able to resolve my problem. They are saying my device is not eligible for 4g network which is just absured because i have been using my jio 4g on the same device for more than 6 months now. I look forward for my problem to be resolved and a fair compensation.