[Resolved] Reliance Jio Infocomm — jio mobile recharge

Sanppp

from Ernakulam, Kerala

Website:

www.jio.com

I have done recharge to my jiofi device (Rs. 98) and jio mobile (Rs. 98) together. I got my jiofi recharge successful, but jio mobile recharge there is no update. But amount (Rs. 196) for both has been deducted from my account. I got payment confirmation screen from jio website with reference id nsbi[protected] and my netbanking transaction id is br00010vsuus. Any update how can i get my lost money back.

If needed i can provide other details

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Jul 30, 2018

Complaint marked as Resolved

Later I got the pending recharge successful.

Reliance Jio Infocomm customer support has been notified about the posted complaint.