Reliance Jio Infocomm — jio phone 1

Address:

Bangalore, Karnataka, 560092

Recently have ordered a jio phone, when am going to the store i have been told i can't buy the phone without sim card. Unfortunately 8 sim cards are linked to my aadhaar card and all the sim cards are actively used. I told the store guy that i will use the sim card with my existing sim card but am not allowed. It's rediculous how you treat the customer am annoyed. Help finding a way out or refund my pre-book money. Phone is booked using [protected].