[Resolved]  Reliance Jio Infocomm — jio phone booking (no transaction id and no voucher sms)

Address:Sonbhadra, Uttar Pradesh, 324010
Website:www.jio.com

On 24th august in between 5:45 to 6:00 pm i booked jio phone via myjio app, during registration i entered my primary airtel number [protected], made the payment with my debit card which is of central bank of india. Amount has been debited from my account but i neither received any transaction id nor any voucher sms. When i called customer care, they were asking me for transaction id which i didn't received.

So it's my humble request to inform the company about this so they will give me the details on this matter or else refund my money.

My jio number - [protected]

My airtel number - [protected]

I am attaching the screenshot of the transaction i made from my internet banking account.
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Aug 27, 2017
Complaint marked as Resolved 
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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