Reliance Jio Infocomm — jio phone is not updating

Harsha Vardhan Tumma

from Hyderabad, Telangana

Address:

500055

My jio phone isn't updating.. After downloading the firmware it is auto restarting and getting in phone language and not updating, and the phone also is much hanging and thers is no video call is there, if i download jio video call its cancelling on its own
Please fix this problem or exchange my jio phone..
I also tried jio music app in the jio phone but i can't play the songs there is a option but the songs are not playing
Please fix this

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Comments

[email protected]

from Delhi, Delhi

Dear Sir/Madam,

We have received the Jio 4G phone last 3 weak but phone is not working and very slow, network going every time again restart the phone

My Phone No is [protected]

Surendra Singh