Reliance Jio Infocomm — jio phone pre booking transaction failed but amount rs 2000 deducted

Address:

Anantapur, Andhra Pradesh, 515001

Sir, i prebooked jio phone from mobile no [protected] four times on 25.08.17. First transaction no id received. Second transaction id fv000003gl3j failed, third transaction id fv000003jyzf failed, fourth transaction id fv000003k43l failed. Though the above four transactions are failed an amount of rs 2000 got deducted from my debit card. Kindly refund the amount. My contact no [protected]