Reliance Jio Infocomm — jio phone pre order

Fenil Khatiwala

from Vadodara, Gujarat

Address:	395017
Website:	My jio app

I prebooked jio phone at 7:25pm on 24/08/17 from myjio app with my airtel mobile number. I paid ₹500 with my paytm account. ₹500 got deducted from my paytm account in the name of billdeskutil but myjio app didn't show me any booking id or confirmation of my order. I didn't even receive sms for successful order placement from jio. The only proof i have is the transaction id of paytm.

Paytm transaction id: [protected]

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by Fenil Khatiwala I prebooked jio phone at 7:25pm on 24/08/17 from MyJio app with my airtel mobile number. I paid ₹500 with my paytm account. ₹500 got deducted from my paytm account in the name of BILLDESKutil but MyJio app didn't show me any booking ID or confirmation of my order. I didn't even receive sms for successful order placement from Jio. The only proof I have is the transaction ID of paytm.

Paytm Transaction ID: [protected]