Reliance Jio Infocomm — jio recharge not done despite amount is debited.

I had recharged my jio number [protected] for the 399 rs plan on 18th of June 2019 through Google Pay UPI. I did not receive any sms from jio confirming the recharge. The UPI transaction id for the payment of Rs. 399 is[protected] & google transaction id is CICAgKDq1LHoLA .I am unable to make any outgoing calls even after recharging it. So Please look into this matter & resolve immediately. refund amount of Rs399.

Repeating the details
Mobile no on which recharge is to be done: [protected]
Date of recharge: 18th june 2019
Mode of recharge: through myjio app and Google pay UPI
Amount of recharge: 399
UPI transaction id:[protected]

Regards,

krunal patel
Contact No- [protected]
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Comments

Network gets drop constantly for days, sometimes for hours. It's creating lot of inconveniences. Request the concern authority to look into the matter as soon as possible.

Thank you
In my no form 6am there no incoming&out going call occure, and my pack are available

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