Reliance Jio Infocomm — Jio reluctant about customer grievance

Address:	411057
Website:	www.jio.com

Even though multiple calls(which they never receive I was on call for 1 hour...calling them is immaterial), mails, facebook post jio didn't help. All they said is that they are regretting the issue caused and I should give them some time to check the issue... its been 3 days but no reply even after multiple mails and post from my end.

Hi, recharged happened twice on my num [protected] through jio wallet, plz help me out..

During first transaction a failed message appeared although it succeeded so immediately I went for another transaction but later when I check the wallet history I found 2 successful transaction...The wallet registered num is [protected]