Reliance Jio Infocomm — jio sim replacement request

Address:

Samarthanagar, Malibabhulgaon, Pathardi, Ahmednagar, Maharashtra, 414102

I have raise request for lost sim card replacement but i received messege regarding rejection of replacement request (See attached pic) so i have checked that with jio center agent but they are failed to tell exact reason of rejection also when i ask for refund (As per messege received from jio) authorised person from jio center)
Told me to complain where ever you want in arrogant manner and refuse to refund. As i need of that number i have paid again and replace sim with same procedure. Evenif i get sim replacement after delay of 2 days, i am very unsatisfied with service which your center (Branch-pathardi dist ahmednagar state maharashtra) provide.

In this i have to visit that center for 8 times in 2 days still they were not serious to solve issue and try to draw extra money which was too much harassment. Also they were treating each customer with bad way.

I am requesting jio to take immidiate action at such centers.