[Resolved]  Reliance Jio Infocomm — jio slow internet access and unable to make calls

I have a valid plan on my phone number but i can't make calls. I'm recharged with 251 for 51 days, 102gb work from home plan. And also i have 12 rupees talktime balance. But when i make calls it says "you don't have any valid plans please recharge". I didn't get any help from my jio app regarding this. I'm also facing low speed internet issues. If this problem is not solved, i want to cancel my plan and get money back. What should ido now?

My jio number is : [protected]
Name : muhammad ali

Please solve this issue asap. Thank you.