Reliance Jio Infocomm — Jio Wifi & Mobile

Address:

560076

I have applied for New jio connection on 6th DEC 2016 - 1 Jio Number & 1 Jio Wifi at Bangalore. I have submitted all the required document and received the device for Hotspot & SIM cards . I have give Driving licence issued at my native (MP) as ID & Address proof & Company ID, while taking application the executive told that SIM's will be activated within 3-4 days. However, my both SIM's are not yet ready for tele-verification even after 18 days, I have just got few SMS stating that :

1. SMS dated - 08/12/2016- Your Order Number for new JIO Sim is - NO00001CVTK1
2. SMS dated 10/12/2016- Your Order Number for new JIO Sim is - NO00001DO9KZ

later i got another SMS dated 10/12/2016 saying - There may be some delay in activating your connection (JIO number ########), we will inform you via SMS once it is ready for tele-verification.

I have even raised a complaint on JIO's website on 20/12/2013 but did not got any response yet