Reliance Jio Infocomm — jiofi 3 3 not working properly

Address:

Ujjain, Madhya Pradesh, 456331

I purchased jio fi 3 last month of december 2017 sim activated on 25 dec 17 is not working properly i. E. Disconnected while working on laptop or cellphone, required reboot every time. I fed up by this behavior of jiofi3. Setting is alright, sleep mode is disabled. Please resolve this issue on urgent basis. Jiofi3 no is [protected]. On jiofi3 toll free no 198 they told me to go to jio shop in your town but the people over there are not able to resolve. Plese suggest next corse of action