| Address: | Fortune 2000, C 3, G Block, Bandra East, Mumbai - 400051 |
Hello,
On 1/11/2020, I raised a cancellation request for jiofiber. They closed the ticket stating wrongly that customer wants to continue, but I didn't received any call nor any sms. Then again I raised ticket on 7/11/2020, this also closed on without any call/sms to me. When I called to customer care, they say that I said to retain but the truth is I didn't received any call from anyone.
They are playing with me. Not returning my refund.
Below are the ticket numbers
1) SR000012QXIO - raised on 1/11/2020 (closed on 6/11/2020)
2) SR000012T22S - raised on 7/11/2020 (closed on 10/11/2020)
Both the above tickets are closed without any updates shared to me.
Kindly help me to get my refund.
Please find attached snapshot for your better reference.
They are such a PATHETIC AND AWFUL PEOPLE. A BIG LIAR'S.
PLEASE HELP ME TO GET MY MONEY BACK
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