Reliance Jio Infocomm — jiofiber security deposit refund

Address:

Ujjain

Jiofixedvoice number is [protected]

I have yet to receive the security deposit refund for my account. The otp sent for account detail verification for refund contained wrong details for my account. Two digits were interchanged both in ifsc and account number.
I tried to reach out to my poc multiple times but he is not responding and i am unable to reach out to any authority or jio care representative also because my account is disabled