Reliance Jio Infocomm — misleading plan recharge not refunding

I have recharged 99 plan which is available in the plan list on jio app. But after recharge the plan is not working on my mi note 3. I have done recharge from same phone as per availability. After realizing calls and internet is not working i called customer care and check the same but customer care person explain that this is a jio phone plan and will not work for other phone. So i have ask him to refund money or provide coupon of my money so i can use it for other recharge plan but no luck, they are not willing to refund simply apologies. Definetly this is a fraud as it allows any one to recharge 99 plan but not working for all. I request complaint team to ask jio to stop showing this option for all and refund my money.