Reliance Jio Infocomm — Misusing coupon code generated using my UID | |||||
Dear Sir/Madam, I have followed online process laid by JIO to avail JIO SIM Card on 10th Oct’16 & also updated my UID no. & generated unique coupon code .When initially I go to the JIO sim retailers for getting new sim they gave me 100 reasons for non-availability of SIM. After some time I realized that the unique coupon code generated by me get redeemed (USED) without my knowledge. Hence I immediately emailed JIO CARE & ask for the reason (jio Ref: 2663705 & 2663706) but they avoid giving any reason & update on how my Coupon Code get redeemed to which my unique identity is attached without my knowledge? Also they are denying to reactivate my original coupon code. Till date I have sent them almost 11 emails but every time they are giving me wage solutions & avoid giving details. It seems to be very serious as they are using my unique identity, further a sim is issued on my coupon code to unknown. Kindly look in to the issue at earliest please. Was this information helpful? | |||||
Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
6%
Complaints
6546
Pending
0
Resolved
365
+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
Post your Comment