Reliance Jio Infocomm — Mnp related issue

Sir with regards i have applied for the mnp facility in the month of February with all required documents for the number [protected].i have been told that it will take 10 working days to get my number to be ported in Jio.but unfortunately till this date my number is not yet ported in Jio.so I request your good self please look into this matter and resolve the issue as soon as possible before the ending of Jio prime offer.that will be your most kindness.sincerly thankful.