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Reliance Jio Infocomm

Reliance Jio Infocomm — MNP unable to generate UPC for mobile number portability

I want to port my Jio number 9694163*** to other telecom companies but I am unable to generate my UPC port request number.
Whenever I try to generate UPC by sending port 9694163*** to 1900 at first they reply "Your request for UPC has been delayed.Please wait while your request is being processed." and after few minutes they'll reply "Request for UPC for your mobile no. 9694163*** could not be processed.Please retry after some time.

What should I do?
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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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