Reliance Jio Infocomm — money deducted from account but recharge was not done

I had recharged my jio number [protected] for the 599 rs plan on[protected] on the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.599 is[protected]. I am unable to make any outgoing calls. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge:[protected] in the evening
Mode of recharge: through upi
Amount of recharge: 599
Bank transaction id:[protected]

Regards
H v nagaraja rao
[protected]