Reliance Jio Infocomm — Net not connected

Address:

Surat, Gujarat, 394540

My jio 4g net not connected since last 5 days.four day before I have made complain . And thair words are as under " you will hear from us in the next 48 hours". Very sad that their 48 hours are not completed yet and my problem remains same. Very disgusting this type of CUSTOMER care service. Tell me when their 48 hours complited to solve my PROBLEM. Their 198 and 199 number of customer care are fake, no one can receive this call . It's all to make fool .