Reliance Jio Infocomm — network issue and slow internet speed

Ketul117

from Ahmedabad, Gujarat

Address:

B/1 yamuna duplex oppt. Surya appt b/h railway station, nadiad, Kheda, Gujarat, 387002

My service request SR00000VME9U raised on 19-Feb-2019. From last more than 14 days I'm facing the problem of low network stability and very slow internet speed.

I've complained many times about these issue by calling on jio helpline number (198) and also complaint by writing on [protected]@jio.com.

Two times they made me fool by saying that your problem will be resolved in 2 hours and 3 hours and by not regestering my complaint. Then they told me that it will be resolved till 25th feb. But still I'm facing these issues. They are making me fool.

Now, today the advisor is saying that it will take next 7 days to be solved and they are not noting my complaint.

Please help me out.

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Reliance Jio Infocomm customer support has been notified about the posted complaint.