Reliance Jio Infocomm — No internet connection

Address:Mumbai City, Maharashtra, 400062
Website:www.jio.com/en-in/4g-plans

Dear Madam /Sir,

I have recharged on June 1st at about 7.30 am, but so far absolutely no internet connection. The money has been debited from my account. Four times I have called the customer care. Standard answer after one hour, next person after 4 hrs, third time after half an hour and finally the lady told me it will take 48 hours.
I don't understand this funda of 48 hrs for a internet connection after recharge. I can understand if it was for the first time.
Or is it another way of making money from customers?
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    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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