Reliance Jio Infocomm — not making outgoing call

I have recharge my jio sim from rs 399 and validity upto 16 jan 2018. All calls free and daily 1 gb data daily in this plan but from today i am not able to make any call. Today i am found one msg that i am missuse this plan but i am only make a call on my family or family members. When i talk to customer care they advice me to reacharge rs 149 for continue outgoing call. But in term and condition not any place this is not mention that i am not making unlimited call to our family and friends. So please help from this type of fraud promise given by company. Tomorrow on 27 november a customer support was calling on number and give me assurance that my out going plan will be access again but it is not truth. I make any on any number so please help me.
My jio no is [protected]
Name - satish kumar