Reliance Jio Infocomm — Not picking up the item, not initiating refund

Reliance Jio Infocomm — Not picking up the item, not initiating refund

V vpandey from Noida, Uttar Pradesh Jun 27, 2022 Jul 14, 2022 This thread was updated on Jul 14, 2022

I relocated from noida to Pune and cancelled the connection. When I went to return the device on 6th June to Reliance store, they didn’t receive the device. After that followed up with customer care many times and they are asking to wait for 24-48 hours but no body turning up for pickup. I want my security depoist refund on immediate basis. Customer care team is a crazy they don't reopen existing ticket and keep logging a new ticket. Was this information helpful? No (0) Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint. Jun 27, 2022 Updated by vpandey UNINSTALLATION Appointment of JioFiber connection along with Set top box with Order Number CO0000MTIZY2 is scheduled on[protected] : 20:30:00. You will receive an Order completion code after UNINSTALLATION. Please share the same with our service engineer to confirm completion o[censored]NINSTALLATION. Click http://tiny.jio.com/YmnWnoj to track Order status or reschedule appointment. For any queries or to reschedule appointment, call us at [protected]. Jul 14, 2022 Updated by vpandey No response yet
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