Reliance Jio Infocomm — not resolving my complaint

Address:

Thane, Maharashtra, 400607

As i complained previously (Id 505176), jio will not showing any interest to resolve the issue... But continue msg me that "dear customer, hope we have been able to provide you with a resolution on service request sr00000eu2up for your jio [protected] number. Please click here http://jio.com/r/PnTjiIOM to share your feedback with us. Thank you, team jio"

Why they are telling lie...

I need immediately compensation as per trai call drop rule...