Reliance Jio Infocomm — Number deactivated by customer care executives and no proper service

Rajesh Kotrike

from Bengaluru, Karnataka

Website:

www.jio.com

I have ported my mobile number ([protected]) to JIO with Aadhar on 6th February. On 22nd February 2017 around 4:23pm I called customer care and asked them to cancel my alternative jio number (say B) which I took directly. But the executives have wrongly deactivated [protected] number instead of B. I got a mail on 28th February 2017 saying my number [protected] has been disconnected from Jio. I immediately raised a request for reactivation with reference number SR000006Y3QF And no response from Jio team irrespective of calls and emails I send.

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Comments

Dhpluniya

from Lucknow, Uttar Pradesh

I recharge for primemember ship 99 rs by my debit card sbbj in my jio apps [protected] but my no is not get jio primemember ship, date 1/3/2017. I Loss my 198 rupess in my ac [protected]

Rajesh Kotrike

from Bengaluru, Karnataka

Issue has been finally resolved by Bangalore Malleswaram team headed by Sandeep on April 15 2017