Reliance Jio Infocomm — Out of Network

sudhansu ray

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560017
Website:	jio

Hi Dear Team,

There is no network after life time subscribed by recharging 99 rupees and 303 rupees recharged for summer offer in my JIO number i.e [protected] since 4 days.Even trying to contact customer care number i.e.[protected] no network on this customer contact number. I don't know what will i do. If the service is not properly provide to the customer then just abolished or removed the service.I am totally irritated .So at last i decide to complaint in websites.
If my problem is not solved within 24 hours then i am not using this jio number and even whatever the contacts i have those are using jio numbers inform to them that the service of jio is not good even the network problem is happened frequently . So there is no need to use this jio number.Just use another network...

Warms
Sudhansu
[protected]

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 10, 2017

Updated by sudhansu ray Dear Team,

The complain id-b115543 is not resolved till now.I don't understand why this type o[censored]seless service is providing by the company.After complaining, the customer care made a call to me and he told me that it will shot out today evening i.e 09/04/2017.But till now it is not resolved.If it is not resolved within 24 hour then return the recharge fund of 303 rupees for summer offer and 99 rupees for lifetime subscriber.

Warms
Sudhansu
[protected]

Apr 10, 2017

Updated by sudhansu ray Team,

After regular complaining the problem is not resolved .Even the customer care want my debit card number, expiry date and cvv number and also the OTP code also which is coming to my registered mobile number for refund the amount.
This is not the way to refund the amount .if you want refund the amount then ask my account number through which i recharged the 303 rupees amount.

What ever the customer care asked me about my debit card details these are the fraud case to withdraw the amount by asking details about your credit card and debit card details.And the customer care informed me that i recharge the jio number only through jio application not through any other application.Be alert for the customer care call for query handling.I am totally irritated to get the this type of bull-sheet service.just refund the amount as soon as possible.

Regards
Sudhansu
[protected]

Apr 10, 2017

Updated by sudhansu ray The contact number through which i got the call from jio customer care i.e [protected]

Warms
Sudhansu
[protected]

Apr 10, 2017

Updated by sudhansu ray Dear Team,

Recently i got a call from jio customer care for resolving my network problem.But instead of that they ask me details regarding my debit card with otp of my registered mobile number.So be alert these type fraud calls from jio customer care.

The fraud contact number through which i got the call from jio customer care is [protected] for details about my debit card and the OTP through which we refund the amount.And my real problem is not solved till now i.e network problem from my jio number [protected]

Warms
Sudhansu
[protected]