Reliance Jio Infocomm — outgoing call has been discontinued

Reliance Jio Infocomm — outgoing call has been discontinued

P PankajSgh from Rudarpur, Uttar Pradesh

I have recharge my jio sim from rs 399 and validity upto 30 jan 2019. All calls free and daily 1.5 gb data daily in this plan but from today i am not able to make any call. Today i found one msg that i am missuse this plan but i am only make a call on my family or family members. When i talk to customer care they advice me to reacharge rs 149 or rs 399 plan for continue outgoing call. But in term and condition not any place this is not mention that i am not making unlimited call to our family and friends. So please help from this type of fraud promise given by company. I can't make any call on any number so please help me. My jio no. Is - [protected] Name - pankaj singh Was this information helpful? No (0) Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Comments

Sid0425

from Pune, Maharashtra

My Jio number is [protected]. I did a recharge of 399 on 29/11/2018 for which i have free 36 vouchers of rupees 50/- each. But in my recent recharge, voucher was not applied because of which i had to pay 50 rupees extra. This money is deducted unnecessary and i want my money back asap