| Address: | Ghaziabad, Uttar Pradesh, 201010 |
I applied for a jio sim in ghaziabad on 7th much for which i provided my DL in which my permanent Address of lucknow is mentioned. Store person said there would be no problem in this regards. But the next day a call came to provide another address proof as the address is not clear which was not true, i have no other address proof other than that at ghaziabad (other documents are kept in lucknow). I gave them an enlarged scanned copy of DL which they said will work. I went out of station but the sim was not still activate. I returned today 14th and went to the Store to find the reason and the reason is that my form has been again rejected because my photograph is not matching. My photograph is 12 years old in the DL now i am BALD. My all documents have photograph with hair as i suffered hair fall, i am bald now. I said to the guy at the store that this is the most vague and pathetic reason to reject the application, he told me that the system has rejected my form not a person.
I am highly dissapointed with reliance regards this matter, i want you to please look into this issue and resolve my complaint asap and also provide me with some compensation from reliance.
Thanks
Robesh
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