Reliance Jio Infocomm — Payment not received ,unethical behaviour

Address:

Surendranagar, Gujarat, 363001

I pay 99 rs recharge in jiomoney through prime membership but 99 rs deducted in jiomoney wallet but not recharge success or not refund .the recharge date is 18/03/2017 and the refund process is customer care is say 48 hours but that day is 12 day still but no any kind of refund is here.

my number is [protected]. i recharge via Jiomoney.. and got successful transaction sms from Jiomoney.
“you spend Rs99 at www.j...om on 18/03/2017”

but didnt get any recharge successful sms..and norefund till 12/03/2017