Reliance Jio Infocomm — Poor network and no refund for dongle

Address:

Dharwad, Karnataka, 580021

Bought a jio dongle with sim on 16th may 2017 after getting assurance from the jio company people by call on 15th may 2017. Network worked for 2 hours. I called the customer care many times from the evening of 16th may 2017. Each time a different reason was given ranging from network congestion, dongle problem. I waited for 48 hours for network problem to be resolved. I am now asking for 2000 Rs refund for the jio dongle .