Reliance Jio Infocomm — product not received as promised

Neelamegam S

from Bengaluru, Karnataka

Website:

www.jio.com

Placed iphone x on 8th nov 2017 by paying ~90k (Oder id jef[protected]. You promised for the deliver of the product within 3-10 business day. Till now i have not received any call/message any kind or verbal and written communication regarding this. No help from your help line number as they asked me to wait till 22nd november 2017. Now they are not clear and asked me to go for refund process after holding my money for this many days and waited with patience.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Nov 23, 2017

Updated by Neelamegam S I have pre-booked the iphone x and later successfully placed the order on 8th november after by paying full money rs. 89000/- booking id - jef04163649

You had promised that you would develiver in 3-10 business day. Till now i have not received any call/message any kind or verbal and written communication regarding this. I have tried to reach helpline but they have asked me to wait till 22nd nov 2017. Now, he is ready to return back the money without any regret. Please help me how to proceed further.