Reliance Jio Infocomm — receiving speed below my plans

Binuraj G

from Kottayam, Kerala

Address:

Alappuzha, Kerala, 689121

I am using jio for almost a Year.Since i have recharged my jiofi for the 399rs plan, which Had speed of 2-3mbps,
But after Two weeks the apeed reduced to just 10kbps, Which is very low
I have full network coverage
My plan is not over
Yet i am experiencing such A bad Service
I have tried contacting customer care but nothing, Not even a change

I am getting 1.5GB per day with just 10 kbps Not as per my plan

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Reliance Jio Infocomm customer support has been notified about the posted complaint.