Reliance Jio Infocomm — recharge

Address:

313001

I do recharge of rs399in jio no [protected] on3/1/2018 8.11am from my another my jio a/c [protected].same amount deduct from bank a/c but till time recharge not happen.i call jio customer care 1st time they say it will take 2 hours.. after more than 2 hour ..i call back now they not support me so please do needful for me...