Reliance Jio Infocomm — recharge done but there is no effect

Address:

Shivaji Nagar Nanded, 4310602

Hello i am user of jio network recently i have recharged the plan of Rs.108 in Maharashtra, no effect of balance is seen on the my jio network, however i have received message from them that the recharge us successfull but when i started browsing or made a call it says insufficient balance.. there is no network coverage in my area too the connectivity is too low such that it appears to be using a 2g sim instead of 4g..i hopee you will solve my problem