Reliance Jio Infocomm — Recharge money deducted but no recharge done

Address:	Jio Infocomm
Website:	www.jio.com

I did the recharge on 23rd October 2021 for RS 149 in my Jio number but even after 2hrs didn’t got the recharge amount activated on my number. I verified my bank account through which recharge was done and money seems deducted. Till today I haven’t got the refund for my deducted amount of Rs 149 in my bank account. Finally I did another recharge of same amount and that seems done.
There’s no way we can contact jio customer service and talk to them about issues. There’s only a help chat which has pre defined answers for the customer issues.
I expect refund of my money in my bank account asap as this is not a way to deal and snatch your customers money.
My mobile number- [protected]