Reliance Jio Infocomm — recharge not done and loss rs.599

Address:689513

Hi team,

I have recharged my jio net setter [[protected]] for rs 599. I recharged online using this link "[https://www.jio.com/JioApp/index.html?root=primeRecharge&refid=[protected]#]". Transaction id is[protected]. Cash is debited from my account, but my number is not recharged.
Could you please do the needful.

Transaction id and message received are attached.

Please do the needful asap
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