Reliance Jio Infocomm — Recharge refund not given

Address:

Gurgaon, Haryana, 122502

Hello sir madam,

These are my complained no & my jio no is [protected].

Many first recharge 7th ko kiya & 8th ko mny confirm kiya ki mayra recharge failed ho ya success then customer valo nay kha sir aapka recharge failed ho gya or y rs aapky account may aa jaygy aap 2nd time dubara recharge krlo aaj he to aapko summer offer mil jayga. Then mny 2nd recharge kiya vo success ho gya 10th ko. And jio valo nay mayra 1st recharge refund na krky usse no pay active kr diya jo mny already kr diya tha or ab vo refund krny say mna kr rhy h. Or mny jitne bhe complained ki thi usmy clear kha tha ki mayra refund vaps kro. But ab tk nhi kiya h unhony.

Date complained no. Customer problem reply by the jio care update complained

8th april sr000007yuy7 benefit not credit refund to your bank account 10th
21th april sr000008j3gg benefit not credit refund to your bank account 24th
24th april sr0000080qzb benefit not credit refund to your bank account 28th

All time the customer care peoples give me the wrong information about it.

Rahul singh yadav
[protected]
Thanks