[Resolved]  Reliance Jio Infocomm — Recharge successful but no internet service

Address:

Nagaland

Sir/ madam,
I have recharged successfully on my jio no [protected] for rs 349 but to my horror, jio is not allowing me to use internet but intead I get zero data on myjio number and whenver I call any customer service its useless because its not so helpful and also I get a message like you donot have a recharge plan for your jio number When clearly I have recharged successfully.
I have attached a screenshot of the recharge in case further details are required.
Please help me out if anyone is out there.
Customer service is hopeless and helpless.
Please help me, I would forever be in your debt.
Thank you