I had done a recharge of rs. 399 (Without using discount vouchers) on the number [protected] on 5th april. My jio app showed it was successful and i also received the confirmation message (Screenshot attached) but the recharge showed up neither in recharge history nor in my plans section. Now that the previous plan has expired on 14th april, i am unable to use any jio services.
I tried mailing jiocare but no reply from their side after them asking for details.
Please resolve the issue asap.
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