Reliance Jio Infocomm — Recharged for lower data

Address:Jammu, Jammu and Kashmir, 180005
Website:jiocare.net

Registered Prime Membership: Transaction ID: CO00000CPHRF dated: 25 Mar.
Recharge for 2GB: Rs. 499 Dated:[protected]
Transaction id: ISBI[protected]
Payment Confirmation Reads:
Jio MRP 499 Plan
Benefits for Prime customer: Free Voice, Unlimited Data (Post 2GB High Speed Data per day, speed will throttle to 128Kbps), 100SMS/day and Complimentary Subscription to Jio Apps. Validity: 28 days Benefits for Non-Prime customer: Free Voice, 5GB Data, 100SMS/day and Complimentary Subscription to Jio Apps. Validity: 28 days` 499.00
Reference number : BR000049XRCX

Jio number : [protected]
Total Amount : ` 499.00
BUT
Jio restricting hiigh speed data to 1GB only
Jio Notifications emails dated 1.[protected], 2.[protected], 3.[protected]
You have used 90% of your daily 1 GB high speed internet quota on your Jio Number [protected] as of 09-Apr-17 21:56 Hrs. After consumption of 1 GB balance data, internet speed will be reduced to 128 kbps.

You have used 90% of your daily 1 GB high speed internet quota on your Jio Number [protected] as of 15-Apr-17 23:55 Hrs. After consumption of 1 GB balance data, internet speed will be reduced to 128 kbps

You have exhausted your daily high speed internet quota of 1 GB on your Jio Number [protected] as of 16-Apr-17 01:12 hrs. Now internet speed will be reduced to 128 Kbps

Sent 5 mails to @[protected]@jio.com etc
Quota of Data continues to be 1GB only instead of 2GB
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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neither jio complaints nor jio help read mail before replying. Their replies much off the track.

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