Reliance Jio Infocomm — Refund after cancellation of connection

Reliance Jio Infocomm — Refund after cancellation of connection

V Vikas Khemka Sep 15, 2022 Oct 17, 2022 This thread was updated on Oct 17, 2022

We took JIO Fiber connection in Jan 2022 with 6months plan and due to bad service made a request for disconnection on June 30, 2022. Ideally, I was expecting a refund for 850/- . They mentioned that their engineer will visit and collect the modem device and initiate the refund. We raised almost 5 to 6 service request and it is more than 2.5 months. None of their engineer visit for modem collection and refund is not done. Every time we are reaching customer care, they opened a service request which they promise to address next day but no one respond. It is happening for long. Was this information helpful? No (0) Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint. Sep 20, 2022 Updated by Vikas Khemka No updates have been received till date. Oct 17, 2022 Updated by Vikas Khemka We do not receive any updates from JIO. Such a pathetic service. Not sure how they are leading in this industry. We don't know what else we can do about this. Consumers are only exploited.
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