Reliance Jio Infocomm — Refund not received

Pramodks994

from Bengaluru, Karnataka

Address:

560062

I have recharged "JIO-Prime" activation and "Jio-Summer Special Offer" for Rs.402 on "4th of April" but did not get any confirmation message/call from JIO but the amount has been deducted from my bank account and got the mail also. When speaking to customer care they informed that the recharge was not done and the amount will be refunded to my account within 10 working days. The complaint number which they had raised is "SR000007WNF3". Till now refund not received. I have mailed regarding this to "[protected]@jio.com" where I got the same reply saying we will reach you within 48 hours but did not get any calls. After few days they are sending "the service request has been resolved" messages/mails which is not resolved yet. Please look into the issue and revert back as soon as possible. My contact number: [protected]

Was this information helpful?

No (0)

Yes (0)

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Related Reliance Jio Infocomm reviews

View all 6547 Reliance Jio Infocomm Reviews

Comments

subodhsawant1

from Mumbai, Maharashtra

I am experiencing a very low Internet speed below 1 mbps. I have paid the 303. For premium membership but still the speed is pathetic also I didn't get the 50/- Cashback while paying through jio money that was also fake promise. Pls increase the Internet speed n refund the 50/- towards cash back immediately.