Reliance Jio Infocomm — refund rs. 499 as my jio recharge was unsuccessful

Address:

Srinagar, Jammu and Kashmir, 190010

Dear sir
I haverecharged my jio number [protected] on 27/11/2017 through online jio recharge from my computer by debit card number [protected] with transaction number[protected] and in my account rs. 499/ has been deducted but recharge was unsuccessful please refund the same amount to my bank account as mentioned below

Bank name : jk bank
A/c no. : [protected]
Branch : qammarwari srinagar
Ifsc code : jaka0qammar