Reliance Jio Infocomm — regarding internet slow speed

Address:	Mumbai City, Maharashtra, 400013
Website:	all

I am facing issue regarding data speed. I have also complained about it to customer care but they said it will be resolved within 90 days because we will implement a new site in your area so it will took some time... But after 90 days that is not resolved... Then again i called in customer care many times they are saying same for wait 90 days again... But issue is not resolved so my question is that if you can't provide facility to the customer then why are you taking 399 rs charge of that facility... Solve it otherwise i am going to complain in consumer court that you have taken money but not providing any facility to customer