Reliance Jio Infocomm — regarding network loss

Dear sir,
I am a jio user ported from bsnl into jio.in my location there is connectivity loss no data network available between evening 5 pm to 10 pm.
I have complained about it many times to jio care but there is no improvement so give me persimmon to portout from jio to bsnl.
In my location no sims works at this time period kindly install a tower or give my refund.
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