Reliance Jio Infocomm — Regarding non issue of sim

Address:	Mumbai City, Maharashtra, 560054
Website:	Reliance communication

In order to get free jio SIM, as advised by Reliance, I downloaded my jio application and got bar code generated no [protected]. for this I provided my aadhar number[protected], email address, mobile number([protected]) and finger print at Reliance shop in Bangalore. However Reliance says SIM has already been issued against the above bar code although it is NOT ISSUED to me. Some one may have hatched and got the SIM designated to me by misusing my details. My worry is it may be misused. Request redressal of this issue and cancel the SIM issued.
H R Sridhara
Mob [protected]
Address no 78, IT I Layout, NEW BEL ROAD, Bangalore 560054